Terms of Service
Please read these Terms of Service (the “Terms”) and our Privacy Policy (“Privacy Policy”) carefully because they govern your use of our value-based care (VBC) analytics and reporting platform service (as further described below) accessible via our website and related tools (“Platform”) offered by Valuable Insight (“Valuable Insight,” “we,” “us,” or “our”). To make these Terms easier to read, the Platform and its related technology services are collectively called the “Services.”
IMPORTANT NOTICE REGARDING ARBITRATION FOR U.S. CUSTOMERS: WHEN YOU AGREE TO THESE TERMS YOU ARE AGREEING (WITH LIMITED EXCEPTION) TO RESOLVE ANY DISPUTE BETWEEN YOU AND VALUABLE INSIGHT THROUGH BINDING, INDIVIDUAL ARBITRATION RATHER THAN IN COURT. PLEASE REVIEW CAREFULLY SECTION 21 “DISPUTE RESOLUTION” BELOW FOR DETAILS REGARDING ARBITRATION.
USE OF THE SERVICES IS NOT FOR EMERGENCIES. IF YOU THINK YOU HAVE A MEDICAL EMERGENCY, CALL 911 OR GO TO THE NEAREST OPEN CLINIC OR EMERGENCY ROOM. THE SERVICES ARE NOT INTENDED FOR MEDICAL DIAGNOSIS, TREATMENT, OR EMERGENCY RESPONSE.
THESE TERMS APPLY IF YOU LIVE IN THE UNITED STATES OR IF YOUR PRINCIPAL PLACE OF BUSINESS IS IN THE UNITED STATES. IF YOU LIVE OUTSIDE OF THE UNITED STATES OR IF YOUR PRINCIPAL PLACE OF BUSINESS IS OUTSIDE OF THE UNITED STATES, VALUABLE INSIGHT MAKES NO REPRESENTATION THAT SERVICES AND/OR MATERIAL DESCRIBED OR AVAILABLE THROUGH THE SERVICES ARE APPROPRIATE OR AVAILABLE FOR USE IN LOCATIONS OUTSIDE THE UNITED STATES.
1. Our Services
Our Services provide VBC analytics and reporting tools for Risk-Bearing Entities and VBC Enablement Companies, which are subject to availability (including availability of third-party websites, content, materials, or other resources) and may include, without limitation:
Providing reports such as Timely Follow-up, Cost and Utilization Trends, and Care Coordination Gaps to monitor and optimize VBC performance.
Offering data visualizations and insights about cost, utilization, quality, and care coordination metrics to support decision-making.
Delivering notifications or updates via email or in-platform messages about report availability or service updates.
Providing anonymized data insights to Risk-Bearing Entities, VBC Enablement Companies, or other authorized partners associated with your VBC programs, for demonstration purposes only.
We are not a party to your relationship or agreement with Risk-Bearing Entities or VBC Enablement Companies. These entities are solely responsible for all healthcare decisions, care delivery, and compliance with licensing and regulatory requirements. The Services are not intended for direct patient care, medical diagnosis, or emergency response. You are responsible for (i) contacting your healthcare provider for medical services or (ii) calling 911, visiting the nearest open clinic, or going to the emergency room if you think you are having a medical emergency.
Valuable Insight does not guarantee the availability of any feature, function, price, product, or service of the Services. We may from time to time add new features to the Services, substitute a new service for one of the existing Services, or discontinue or suspend one or any part of the existing Services. Under no circumstances will Valuable Insight be liable for any suspension or discontinuation of any of the Services or portion thereof, and any use of new features or services will be governed by these Terms. At your request, Valuable Insight will, unless prohibited by applicable law, notify you of the basis for the suspension as soon as is reasonably possible.
2. Agreement to Terms
By using our Services, you agree to be bound by these Terms. If you don’t agree to be bound by these Terms, do not use the Services.
3. Privacy Policy
Please review our Privacy Policy, which also governs your use of the Services, for information on how we collect, use, and share your information.
4. Changes to These Terms or the Services
We may update the Terms from time to time at our sole discretion. If we do, we’ll let you know by posting the updated Terms on the Platform or sending other communications. It’s important that you review the Terms whenever we update them or you use the Services. If you continue to use the Services after we have posted updated Terms, it means that you accept and agree to the changes. If you don’t agree to be bound by the changes, you may not use the Services anymore. Because our Services are evolving over time, we may change or discontinue all or any part of the Services, at any time and without notice, at our sole discretion.
5. Partner Programs
We may partner with organizations to provide you with the Services or conduct research studies through separate programs. Program partners may include Risk-Bearing Entities, VBC Enablement Companies, or other healthcare and analytics partners. Your participation in partner programs is optional. Your participation may necessitate the sharing of certain User Content (as defined in Section 11) with the program partner (the “Program Partner”). By participating in a partner program and using the Services in connection thereof, you consent to Valuable Insight sharing your User Content with the Program Partner for quality assurance purposes and in accordance with Section 11(f). You understand and agree that Valuable Insight’s sharing of User Content with the Program Partner is not for emergency or notification purposes, and the Program Partner will not be monitoring or reviewing your User Content for emergency or notification purposes.
6. Who May Use the Platform?
You may use the Platform only if you are 18 years or older (or the age of majority where you’re located). You may access the Platform through an invitation from a partner program or by registering directly on our website. To use the Platform, you’ll need to create an account and provide certain basic information about yourself (including your email, organization name, and role). We may also require identification verification. It’s important that you provide us with accurate, complete, and current account information and keep this information up to date. If you don’t, we might have to suspend or terminate your account. To protect your account, keep the account details and password confidential, and notify us right away of any unauthorized use. You’re responsible for all activities that occur under your account.
7. Your Relationship with Valuable Insight
Valuable Insight is a technology company that makes available the Platform to help you analyze and optimize VBC performance through data-driven insights. Valuable Insight acts solely as a technology platform to provide you with the Services. We do not control or interfere with the practice of medicine, healthcare delivery, or other licensed professional services. By accepting these Terms, you acknowledge and agree that Valuable Insight is not a healthcare provider and that by using the Services, you are not entering into a doctor-patient or other healthcare provider-patient relationship with Valuable Insight. While you are not establishing a doctor-patient or other healthcare provider-patient relationship with Valuable Insight, by using the Services, you are establishing a direct customer relationship with Valuable Insight to use the features made available through the Services. As such, you may provide to us, or cause to be provided to us on your behalf, organizational data, including anonymized performance metrics, that is subject to use by us in accordance with our Privacy Policy.
8. Disclosures Regarding Content
The content on the Services is provided for informational and analytical purposes only, and may be generated through Valuable Insight’s or its third-party licensors’ algorithms or artificial intelligence tools used in connection with providing the Services. Any content on the Services is not marketed, promoted, or otherwise intended to be used for medical diagnosis, treatment, or direct patient care. For example, the content on the Platform may include reports like Timely Follow-up or Cost and Utilization Trends, using fake data for demonstration purposes only. Such content is not a replacement or substitute for medical care or specific professional advice, recommendation, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding patient care. Never disregard professional medical advice or delay in seeking it because of information provided through the Services. Valuable Insight does not refer, recommend, or endorse any particular healthcare provider, test, procedure, treatment, opinion, or other information that may appear through the Services.
RELIANCE ON ANY CONTENT PROVIDED THROUGH THE SERVICES BY VALUABLE INSIGHT OR OTHER THIRD-PARTY CONTENT PROVIDERS IS AT YOUR OWN RISK AND MAY BE SUBJECT TO ADDITIONAL TERMS, CONDITIONS, AND POLICIES OF THE THIRD-PARTY CONTENT PROVIDER.
Unexpected events (including unavailability of third-party services incorporated in, used by, or accessible through the Services) may disrupt our electronic communication with you, and we may not be able to contact you as quickly as we would like to due to uncontrollable circumstances.
9. Limited Use and Availability
Our Services may be subject to state or federal regulations and may change from time to time due to changes in applicable regulatory requirements. In some cases, the Services may not be the most appropriate way for you to analyze VBC performance or share data with stakeholders.
10. Feedback
We appreciate feedback, comments, testimonials, ideas, proposals, and suggestions for improvements to the Services (“Feedback”). If you choose to submit Feedback, you agree that we are free to use it without any restriction or compensation to you. Valuable Insight will not publish your name or other identifying information in connection with any testimonial unless you have given us your prior approval. Valuable Insight may republish any publicly available review, comment, or testimonial about Valuable Insight or the Services on the Platform or in other media.
11. Your Content
(a) “User Content”
Valuable Insight does not claim any ownership rights in any User Content, and nothing in these Terms will be deemed to restrict any rights that you may have to your User Content. Valuable Insight can use User Content to provide the Services in accordance with applicable laws and the Privacy Policy.
(b) Permissions to Your User Content
By making any User Content available through the Services, you hereby grant to Valuable Insight a non-exclusive, transferable, worldwide, royalty-free license, with the right to sublicense, to use, copy, modify, create derivative works based upon, distribute, publicly display, and publicly perform your User Content in connection with operating, improving, and providing the Services, subject to applicable privacy laws and in accordance with our Privacy Policy. The foregoing license includes the right to use User Content with training algorithms, machine learning, and artificial intelligence (conversational and generative tools) used in connection with the Services.
(c) Your Responsibility for User Content
You are solely responsible for all your User Content. You represent and warrant that you have (and will have) all rights that are necessary to grant us the license rights in your User Content under these Terms. You represent and warrant that neither your User Content, nor your use and provision of your User Content to be made available through the Services, nor any use of your User Content by Valuable Insight or a Partner Program, on or through the Services will infringe, misappropriate, or violate a third party’s intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.
(d) Removal of User Content
You can remove your User Content by specifically deleting it. You should know that in certain instances, some of your User Content (such as inputs to reports or comments you make) may not be completely removed, and copies of your User Content may continue to exist on the Services. To the maximum extent permitted by law, we are not responsible or liable for the removal or deletion of (or the failure to remove or delete) any of your User Content.
(e) Valuable Insight’s Intellectual Property
We may make available through the Services content that is subject to intellectual property rights. We retain all rights to that content.
(f) “User Content Shared with Program Partner”
By making any User Content available through the Services, you hereby grant Valuable Insight permission to share your User Content with the Program Partner for quality assurance purposes. The sharing of your User Content by Valuable Insight with the Program Partner is not for emergency or notification purposes, and the Program Partner will not be monitoring or reviewing your User Content for emergency or notification purposes.
12. Rights and Terms for the Platform
(a) Platform License
If you comply with these Terms, Valuable Insight grants to you a limited non-exclusive, non-transferable license, with no right to sublicense, to access and use the Platform solely for your own organizational, non-commercial purposes related to VBC analytics. Except as expressly permitted in these Terms, you may not: (i) copy, modify, or create derivative works based on the Platform; (ii) distribute, transfer, sublicense, lease, lend, or rent the Platform to any third party; (iii) reverse engineer, decompile, or disassemble the Platform (unless applicable law permits, despite this limitation); or (iv) make the functionality of the Platform available to other users through any means.
13. Service Notifications
If you provide your email address to Valuable Insight, you specifically authorize Valuable Insight to send notifications or updates to your email for purposes of receiving alerts, report availability notices, and other messages related to the Services. You may opt out of receiving email notifications at any time by adjusting your notification settings in your account or following the given instructions for doing so. Note that opting out of all notifications may impact your use of the Services. If you are experiencing issues with notifications, you can get help directly at Service@valuable-insight.com.
Our Privacy Policy provides information describing our data processing practices with respect to these alerts and messages. If you have any questions regarding privacy, please read our privacy policy here: [Insert Privacy Policy Link].
If you change or deactivate the email address you provided to Valuable Insight, you have an affirmative obligation to update your account information to prevent us from inadvertently communicating with anyone who acquires any email address previously attributed to you, and any new email address you attach to your account may receive Valuable Insight’s standard notifications unless you also unsubscribe via the above procedures.
14. General Prohibitions and Valuable Insight’s Enforcement Rights
You agree not to do any of the following:
Post, upload, publish, submit, or transmit any User Content that: (i) constitutes health data or performance metrics of any organization other than your own or infringes, misappropriates, or violates a third party’s patent, copyright, trademark, trade secret, moral rights, or other intellectual property rights, or rights of publicity or privacy; (ii) violates, or encourages any conduct that would violate, any applicable law or regulation or would give rise to civil liability; (iii) is fraudulent, false, misleading, or deceptive; (iv) is defamatory, obscene, pornographic, vulgar, or offensive; (v) promotes discrimination, bigotry, racism, hatred, harassment, or harm against any individual or group; (vi) is violent or threatening or promotes violence or actions that are threatening to any person or entity; or (vii) promotes illegal or harmful activities or substances;
Use, display, mirror, or frame the Services or any individual element within the Services, the Valuable Insight name, any Valuable Insight trademark, logo, or other proprietary information, or the layout and design of any page or form contained on a page, without Valuable Insight’s express written consent;
Access, tamper with, or use non-public areas of the Services, Valuable Insight’s computer systems, or the technical delivery systems of Valuable Insight’s providers;
Attempt to probe, scan, or test the vulnerability of any Valuable Insight system or network or breach any security or authentication measures;
Avoid, bypass, remove, deactivate, impair, descramble, or otherwise circumvent any technological measure implemented by Valuable Insight or any of Valuable Insight’s providers or any other third party (including another user) to protect the Services;
Attempt to access or search the Services or download content from the Services using any engine, software, tool, agent, device, or mechanism (including spiders, robots, crawlers, data mining tools, or the like) other than the software and search agents provided by Valuable Insight or other generally available third-party web browsers;
Send any unsolicited or unauthorized advertising, promotional materials, email, junk mail, spam, chain letters, or other form of solicitation;
Use any meta tags or other hidden text or metadata utilizing a Valuable Insight trademark, logo URL, or product name without Valuable Insight’s express written consent;
Use the Services, or any portion thereof, for any commercial purpose or for the benefit of any third party or in any manner not permitted by these Terms;
Forge any TCP/IP packet header or any part of the header information in any email or newsgroup posting, or in any way use the Services to send altered, deceptive, or false source-identifying information;
Attempt to decipher, decompile, disassemble, or reverse engineer any of the software used to provide the Services;
Interfere with, or attempt to interfere with, the access of any user, host, or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the Services;
Collect or store any personally identifiable information from the Services from other users of the Services without their express permission;
Impersonate or misrepresent your affiliation with any person or entity;
Stalk or harass any Valuable Insight personnel either through or outside your use of the Services;
Violate any applicable law or regulation; or
Encourage or enable any other individual to do any of the foregoing.
Valuable Insight is not obligated to monitor access to or use of the Services or to review or edit any content. However, we have the right to do so for the purpose of operating the Services, to ensure compliance with these Terms, and to comply with applicable law or other legal requirements. We reserve the right, but are not obligated, to remove or disable access to any content, including User Content, at any time and without notice, including, but not limited to, if we, at our sole discretion, consider it objectionable or in violation of these Terms. We have the right to investigate violations of these Terms or conduct that affects the Services. We may also consult and cooperate with law enforcement authorities to prosecute users who violate the law.
15. Third-Party Services
The Services may allow you to access third-party websites, content, materials, or other resources. We provide access only as a convenience and are not responsible for the content, products, or services on or available from those resources or links displayed on such websites. You acknowledge sole responsibility for and assume all risk arising from your use of any third-party resources. We may incorporate third-party software or materials as part of certain of the Services, including without limitation open-source third-party software. Your use of such third-party software or materials is subject to any and all applicable additional terms and conditions governing such use provided by the third-party. Where applicable, additional notices relating to the third-party may be provided by us, which for example may contain attribution and disclaimer notices applicable to the third-party software or content.
You acknowledge and agree that Valuable Insight incorporates, connects to, or integrates with certain services provided by its third-party providers and licensors (“3P Providers”, and such services provided by them, as incorporated in, connected to, or integrated with the Services, the “3P Services”). You agree that the provisions set forth in Section 6, Section 7, and Section 17 apply with respect to the 3P Providers and the 3P Services. Each 3P Provider owns all right and title in and to the intellectual property comprising its 3P Services. You will not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from or through the 3P Services.
16. Termination
We may suspend or terminate your access to and use of the Services, including suspending access to or terminating your account, at our sole discretion, at any time and without notice to you. You may cancel your account at any time via the account management page of the Platform, whereupon Valuable Insight will remove your access to the Services, and Valuable Insight will cease proactively contacting you. However, even upon termination of your account, Valuable Insight may retain your organizational data, subject to applicable laws, which may not be removed from the Valuable Insight system/platform. Upon any termination, discontinuation, or cancellation of the Services or your account, the following Sections will survive: 6, 7, 8, 10, 11, and 14 through 22.
17. Warranty Disclaimers
THE SERVICES ARE PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND. WITHOUT LIMITING THE FOREGOING, WE EXPLICITLY DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. We make no warranty that the Services will meet your requirements or be available on an uninterrupted, secure, or error-free basis. We make no warranty regarding the quality, relevance, accuracy, timeliness, truthfulness, completeness, or reliability of any information or content on the Services. General advice and other content relayed through the Services is provided for informational and analytical purposes only and is not intended to replace or substitute any medical care or specific professional advice, diagnosis, or treatment. Valuable Insight makes no representations or warranties regarding, and will have no responsibility for, the quality of care, the cost of care, or any other injury or loss resulting or arising from, or related to, your use of the Services.
18. Indemnity
You will indemnify and hold Valuable Insight, Program Partners, and its officers, directors, employees, contractors, service providers, licensors, and agents, harmless from and against any claims, disputes, demands, liabilities, damages, losses, and costs and expenses, including, without limitation, reasonable legal and accounting fees arising out of or in any way connected with (a) your access to or use of the Services, (b) your User Content, or (c) your violation of these Terms.
19. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER VALUABLE INSIGHT NOR ITS SERVICE PROVIDERS INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SERVICES, WILL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR LOST PROFITS, LOST REVENUES, LOST SAVINGS, LOST BUSINESS OPPORTUNITY, LOSS OF DATA OR GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE, OR SYSTEM FAILURE OR THE COST OF SUBSTITUTE SERVICES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, PROFESSIONAL MALPRACTICE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT VALUABLE INSIGHT OR ITS SERVICE PROVIDERS HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL VALUABLE INSIGHT’S TOTAL LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE SERVICES EXCEED THE AMOUNTS YOU HAVE PAID OR ARE PAYABLE BY YOU TO VALUABLE INSIGHT FOR USE OF THE SERVICES OR ONE HUNDRED DOLLARS ($100), IF YOU HAVE NOT HAD ANY PAYMENT OBLIGATIONS TO VALUABLE INSIGHT, AS APPLICABLE.
THE EXCLUSIONS AND LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN VALUABLE INSIGHT AND YOU.
20. Governing Law and Forum Choice
These Terms and any action related thereto will be governed by the Federal Arbitration Act, federal arbitration law, and the laws of the State of California, without regard to its conflict of laws provisions. Except as otherwise expressly set forth in Section 21 “Dispute Resolution,” the exclusive jurisdiction for all Disputes (defined below) that you and Valuable Insight are not required to arbitrate will be the state and federal courts located in Santa Clara County, and you and Valuable Insight each waive any objection to jurisdiction and venue in such courts.
21. Dispute Resolution
(a) Mandatory Arbitration of Disputes
We each agree that any dispute, claim, or controversy arising out of or relating to the use of the Services, these Terms, or the breach, termination, enforcement, interpretation, or validity thereof (collectively, “Disputes”) will be resolved solely by binding, individual arbitration and not in a class, representative, or consolidated action or proceeding. You and Valuable Insight agree that the U.S. Federal Arbitration Act governs the interpretation and enforcement of these Terms, and that you and Valuable Insight are each waiving the right to a trial by jury or to participate in a class action. This arbitration provision shall survive termination of these Terms.
(b) Exceptions
As limited exceptions to Section 21(a) above: (i) we both may seek to resolve a Dispute in small claims court if it qualifies; and (ii) we each retain the right to seek injunctive or other equitable relief from a court to prevent (or enjoin) the infringement or misappropriation of our intellectual property rights.
(c) Conducting Arbitration and Arbitration Rules
The arbitration will be conducted by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules (the “AAA Rules”) then in effect, except as modified by these Terms. The AAA Rules are available at www.adr.org or by calling 1-800-778-7879. A party who wishes to start arbitration must submit a written Demand for Arbitration to AAA and give notice to the other party as specified in the AAA Rules. The AAA provides a form Demand for Arbitration at www.adr.org.
Any arbitration hearings will take place in the county (or parish) where you live, unless we both agree to a different location. The parties agree that the arbitrator shall have exclusive authority to decide all issues relating to the interpretation, applicability, enforceability, and scope of this arbitration agreement.
(d) Arbitration Costs
Payment of all filing, administration, and arbitrator fees will be governed by the AAA Rules, and we won’t seek to recover the administration and arbitrator fees we are responsible for paying, unless the arbitrator finds your Dispute frivolous. If we prevail in arbitration, we’ll pay all of our attorneys’ fees and costs and won’t seek to recover them from you. If you prevail in arbitration, you will be entitled to an award of attorneys’ fees and expenses to the extent provided under applicable law.
(e) Injunctive and Declaratory Relief
Except as provided in Section 21(b) above, the arbitrator shall determine all issues of liability on the merits of any claim asserted by either party and may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim. To the extent that you or we prevail on a claim and seek public injunctive relief (that is, injunctive relief that has the primary purpose and effect of prohibiting unlawful acts that threaten future injury to the public), the entitlement to and extent of such relief must be litigated in a civil court of competent jurisdiction and not in arbitration. The parties agree that litigation of any issues of public injunctive relief shall be stayed pending the outcome of the merits of any individual claims in arbitration.
(f) Class Action Waiver
YOU AND VALUABLE INSIGHT AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, if the parties’ Dispute is resolved through arbitration, the arbitrator may not consolidate another person’s claims with your claims, and may not otherwise preside over any form of a representative or class proceeding. If this specific provision is found to be unenforceable, then the entirety of this Dispute Resolution section shall be null and void.
(g) Severability
With the exception of any of the provisions in Section 21(f) of these Terms (“Class Action Waiver”), if an arbitrator or court of competent jurisdiction decides that any part of these Terms is invalid or unenforceable, the other parts of these Terms will still apply.
22. General Terms
(a) Reservation of Rights
Valuable Insight and its licensors exclusively own all right, title, and interest in and to the Services, including all associated intellectual property rights. You acknowledge that the Services are protected by copyright, trademark, and other laws of the United States and foreign countries. You agree not to remove, alter, or obscure any copyright, trademark, service mark, or other proprietary rights notices incorporated in or accompanying the Services.
(b) Entire Agreement
These Terms constitute the entire and exclusive understanding and agreement between Valuable Insight and you regarding the Services, and these Terms supersede and replace all prior oral or written understandings or agreements between Valuable Insight and you regarding the Services. If any provision of these Terms is held invalid or unenforceable by an arbitrator or a court of competent jurisdiction, that provision will be enforced to the maximum extent permissible, and the other provisions of these Terms will remain in full force and effect. Except where provided by applicable law in your jurisdiction, you may not assign or transfer these Terms, by operation of law or otherwise, without Valuable Insight’s prior written consent. Any attempt by you to assign or transfer these Terms absent our consent or your statutory right, without such consent, will be null. Valuable Insight may freely assign or transfer these Terms without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.
(c) Notices
Any notices or other communications provided by Valuable Insight under these Terms will be given: (i) via email; or (ii) by posting to the Services. For notices made by email, the date of receipt will be deemed the date on which such notice is transmitted.
(d) Waiver of Rights
Valuable Insight’s failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of Valuable Insight. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise.
(e) Limitation of Claims
No action arising under or in connection with these Terms, regardless of the form, may be brought by you more than one (1) year after the cause of action arose; actions brought thereafter are forever barred.
(f) Contact Information
If you have any questions about these Terms or the Services, please contact Valuable Insight at Service@valuable-insight.com.
Updated and Effective: April 11, 2025